Customer Testimonials
I worked with galina from land rover Salt Lake City she helped me pick out the perfect vehicle, and from the test drive, all the way to signing the papers, she made the process very easy and very fast and made sure to take care of me. Would recommend coming to her, probably one of the best sales persons I’ve dealt with
Just bought me a new Defender 130 and was treated like I owned the place! Thanks to Savannah, Garrett and Kelly for taking such good care of us. Very honest and now very trusted!!!
Great experience working with the sales team there. Granted I was there to buy a trade-in that wasn’t a Jaguar or Land Rover, but they took care of us super well and quickly!
Love this dealership!
Excellent service very efficient and friendly people
I don’t always buy a new car, but when I do I buy from GM Brock K. And SLC Land Rover.
Richard in parts is probably the best parts guy I’ve ever had the pleasure of doing business with. My customer lost the wheel lock to their car and it wasn’t able to be brought over to the dealership, Richard had me send him a picture that he cross referenced and found me the correct one. Above and beyond service!
Worked with Edgar on buying a used car they took on trade. While I didn't end up transacting, the experience was great and I was really well taken care of. They were super transparent and fair the whole way. Would totally recommend these guys!
The experience at the Ken Garff Land Rover dealership was refreshing. The team was friendly, knowledgeable, and professional, making the entire process smooth and enjoyable. I never felt pressured, and their attention to detail and customer service were outstanding. I highly recommend them to anyone looking for a great car-buying experience!
A great experience with an amazing team! Answers to every question, and a great knowledge of every aspect. Highly recommended.
After weeks of searching for the right vehicle, I connected with AJ in sales and I cannot speak highly enough about the experience. From my initial online inquiry through vehicle delivery, I could count on and trust AJ's knowledge and expertise. He communicated promptly, was transparent, and readily available throughout the entire process, even after I received my vehicle. As an out-of-state buyer, I had a better sales experience with AJ and the team at Land Rover Downtown SLC than my own local dealership. At every interaction, AJ demonstrated what a quality luxury car buying experience can and should ... Read More Google - Oct 2, 2026
From sales to service, they have you covered with EXCELLENCE. Tyler (service) Parker (sales) great guys and perfect follow up! Thanks!
Good communications Through the process. Knowledgeable sales representative.
Smooth and easy transaction. Flew in from neighboring state and everything was as promised after working over the phone with Savannah. Love my defender!
Working with AJ at the Land Rover downtown SLC dealership was amazing. Most professional dealer I've worked with. No high pressure tactics, flexibility in pricing, a calm environment, responsiveness, and honesty in everything. Even after buying the car, AJ worked hard to get me a second key when he could have left me hanging since I forgot to ask about it before signing the paper work. These are good people, and real professionals you can trust. I highly recommend them for buying a land rover or any other used car they offer.
AJ was such an amazing person to work with and got me in the perfect car! I would recommend him to anyone who’s looking to buy a car with a great experience added on.
HOW CAR BUYING SHOULD BE!!!
I flew from New Jersey to Utah to buy my car, and the dealership made it effortless. Savannah, my sales associate, is not only knowledgable but also friendly, patient, and attentive to every detail. She has been sweet both pre and post purchase. Her manager Garrett, has gone above and beyond. He pulled strings to make things possible when I got stuck at the airport. They arranged a Sunday pickup even though they were closed! The whole digital buying process was fast, seamless, and free of the usual back-and-forth that you loathe from a typical ... Read More DealerRater - Sep 12, 2026
Dealership is very professional and customer service oriented, I had a great experience as always. I believe this is our 15th Land Rover that we have purchased over the years. Drove to SLC from Colorado to purchase our Defender, based on previous great experiences we have had with the dealership. A big shout out to Edgar, our sales representative.
I purchased my vehicle from Edgar. Very nice gentlemen, not pushy and very helpful. I would definitely recommend anyone to purchase from this dealership.
AJ was really helpful All my questions and doubts were answered and I was able to walk out with a car in less than two hours
This has been a great group to work with for several years having bought 4 different vehicles from Land Rover of Salt Lake.
We just purchased a range rover and had a fantastic experience from start to finish. Edgar was absolutely excellent! Very knowledgable, great communicator and most important a straight shooter
This is the third rover I’ve purchased from this team. They’ve always been great to deal with.
Very professional and helpful. They were able to work with me on price and terms and I left very happy
Very welcoming and friendly staff. Process was quick and painless. Galina was great to work with!
Gayla Nightingale was a wonderful sales lady. Me and my granddaughter loved her. I would recommend her to beca supervisor
I’ve worked with a lot of big dealerships over the years and this was the best by far. Edgar and his team were low pressure, helpful, and friendly. Will be back for my next Range Rover.
I bought a 2015 Corvette here and Savannah was a joy to work with. It was a very easy process to test drive at my leisure and I never once felt pressured to buy. The buying process always takes more time than expected, but the lobby was comfortable and has nice amenities, so I didn’t mind the longer wait. Highly recommend!
Great responsiveness and professional interactions--one of my best car-buying experiences. Edgar was great!
Fast and efficient and great service. 10 out of 10. Galina is terrific. Highly recommend.
Very impressed with everyone I dealt with here. This was a long distance purchase, and the entire team worked to make it smooth and transparent!
The absolute best car buying experience; no hassle, no run around. Galina made the process elevated and streamlined. Truly my best experience purchasing a vehicle.
Always have had a good experience here. While service team has a pretty full schedule, they have always been able to accommodate me and provide professional customize service. Sales team goes above and beyond to ensure a good customer experience.
As a long time Land Rover owner I can say that the experience in purchasing or leasing has always been low pressure and very patient. I don't get the snobby Vibes like I do from some of the other high-end dealers. Galina helped me on my latest purchase and she was so thorough and secured me a great deal for my purchase. I would use her on the next one no question
Jordan and her team were great to work with. I was purchasing from out of state and Jordan did everything in her power to make the buying experience transparent, timely and fair, without any pressure. I was really impressed with how they handled all the details and answered all my questions and concerns. Highest marks for Jordan and her team.
Great people and good service
Have purchased here multiple times — sales and service are both good. We have had good sales experiences and great pre and post sales service. If in for service I can easily recommend Tyler - knowledgeable, direct, and very helpful. A couple years ago it was tough to get maintenance appointments quickly but they seem to have resolved this — for the last couple years we have had no issues at all.
The service department could not have been more accommodating. This visit was well received and the service was as expected. This is the backbone of any dealership and I appreciate the extra care and detailed information that was given as it is with every visit.
We genuinely have had nothing but great experiences at Land Rover Downtown Salt Lake. Low-pressure sales, excellent communication, and a team that truly makes the process easy. I can’t wait to buy another car from them!
Parker at SLC Land Rover made buying a car so easy and fun. No detail was missed, communication was impeccable and his kindness made it so enjoyable! Our car is beautiful!!! Not all car salesmen give this type of service and we are so thankful!! Would definitely recommend buying a car from him! Thank you Parker!!
We live in Cache Valley and were driving home from a camping trip in Zion National Park when a DEF warning suddenly appeared on our dashboard in our Range Rover. Anyone who has experienced this knows how stressful it can be, especially because the vehicle warns that it may not restart after a certain number of miles.
We stopped and added DEF, and the warning temporarily cleared. However, when I stopped for gas in Lehi, the warning came back and indicated we had only 3 miles before the vehicle would not restart. Not wanting to risk being stranded or needing a ... Read More Google - Apr 14, 2026
Landen and the team were super helpful and great to work with on our new vehicle purchase!
Great experience. I flew in to buy a used vehicle and they were ready to go and got me out quick. Vehicle was as described online and on the phone. Landen and crew made the transaction easy. Would definitely recommend.
We worked with Edgar in the sales department. He went above and beyond locating the car of our preference. He made the entire experience was seamless and easy!
Good experience with this dealership. AJ and Parker were friendly and responsive, always got back to me in a timely manner. Most importantly there were no surprises in the sales process.
Jordan was great in helping me get into a new reliable suv. She was super friendly and efficient!
Purchased a Defender with salesman, Edgar. He found a model with my desired options already in transit, and arranged for transfer to the dealership. Smooth experience the whole way.
The sales woman and finance manager were very easy to work with. They are knowledgeable and buying the vehicle was a positive experience with them.
A truly seamless—and dare I say enjoyable—experience purchasing my 2025 Land Rover Defender 130. Landen was thorough, attentive, and took the time to understand exactly what I wanted in my upgrade. He clearly explained all features and add-ons, worked within my budget, and was never pushy. Easily my best car-buying experience to date—highly recommend! And this was from a Texas gal purchasing from Utah! Amazing!
On a whim, I decided to look at a Land Rover Defender 90. I was able to test drive a 110 and loved it. I wanted particular interior and exterior colors, and the salesperson, AJ said it would probably take a long time to find one, but that he would keep an eye out. He called within the week to let me know they had a used one in for service and that it was going to be available to purchase. There had been an issue with the engine and it was being replaced.
Throughout the entire process, AJ was nothing but ... Read More Google - Feb 20, 2026
5 Star experience, AJ is great work with and made the whole process seamless!
I really wasn’t planning on buying a vehicle right now. The sales man was very low key and it made it easy for me to go in and take a look and test drive a trade in .The more Landen told me about the car, the more interested I became. Before the visit had ended, I was buying it!
I worked with Landen and made an online purchase from Oregon. Communication was always immediate and very detailed. Landen helped connect the dots across finance, my credit union, and the trucking/shipping company. Made the process very smooth!
Galina was fantastic to work with, attentive, no pressure and helped us to get exactly what we wanted!! The whole process from start to finish was seamless and her team all stepped up to make things happen! Thank you!!
Start to finish. Flawless.
An exceptional experience from start to finish. Landen (salesman) was professional, knowledgeable, and attentive as we explored and test-drove the Defender models, ensuring all of our questions were thoroughly addressed. Once we selected our vehicle, Garrett (sales manager) and Kelly (finance manager) handled the remaining steps with efficiency and professionalism, making the entire process seamless. A first-class dealership experience that we would highly recommend.
Landen was awesome, we bought a used vehicle but the experience was like a new purchase, thank you all
Just bought an awesome SUV from Galina! She was awesome and made it the smoothest transaction ever. Work with her!
Great dealership and the people we worked with on the purchase of our car were very helpful and very knowledgeable and made us feel like we were appreciated and right at home. Thank you for a great experience
Jordan is conscientious, detail oriented, and SO Great to work with!!! Fantastic sales agent Love my Rover
Parker was excellent to work with. He’s the best! He was Very helpful and knowledgeable.
This is my 3rd Jaguar that I have bought from Ken Garff Jaguar. All quality vehicles, the sales personnel Jared Price was very helpful and I know the service department will be excellent in the future!!
Great service. Great cars. Fast reliable helpful, on and on and on and on and on.
Adam and Lindsey in the Service Dept are the best! Years of our relationship with them has been awesome. Thanks, Guys! My 2006 XJS loves you.
I can’t say enough of how well Lindsay and Adam have treated me and always willing to help me with my Range Rover. Huge shout out to them and how professional they have been Thank you.
This is the second vehicle I have purchased from the dealership. Zane has been my sales rep and he is exceptional. No pressure. Just quality. Kind and efficient. Same with the finance department. Paperwork completed efficiently with kindness and respect. Grateful for this dealership. Also excellent service department and comfortable setting with nice amenities.
Great service from Brian in parts and Lindsay the Service manager. They have beautiful facilities too!
Excellent service. Easy to make an appointment. Car was finished when they promise. I appreciated the carwash too! Lindsay was very understanding when I had to reschedule the service appointment due to bad weather.
Jeremy Blundell was my salesperson. I purchased a 2017 Jaguar XE in March of 2020. No pressure, hype or anything in between. Let my hubby and I peruse the KBB page on what the car was worth with no one hovering over us. Even let me visit with the Mechanics regarding the service history. Very please with the whole buying experience. Shout out to Cameron in the parts Dept. Very helpful!!!!
Gage Milligan is what I liked about my experience at Jaguar Downtown Salt Lake. Gage worked really hard on my behalf to make me the best deal possible. Best experience I could have hoped for!
I was pleased with the attention and the quick communication I received from the dealership when inquiring about the various vehicles they had for sale. My questions were answered promptly. The information is accurate. I appreciate the attention to detail.
Cory and Kyle were very helpful, patient and delightful to work with. Spent lots of time showing me how to use many features of car
Fun and exciting. Pretty straightforward process. Waited a little long for final prep of the car, but Chad was great. Could have used a tutorial on all the features of the vehicle, but it was pretty easy to figure out.
Chad and the rest of the team where great to work with! My wife loves Her new Rang Rover and the process was easy! Thanks
I had been researching all of the SUVs on the market and originally I was going to buy the Land Rover. I decided on the F-Pace because it’s relatively new on the market and you do not see them on the road. I wanted me in a vehicle and this was me.
I felt that I hit the jackpot twice with choosing this dealership and not flying to Vegas, like I had planned on doing. From the beginning, Kori was extremely personable and I didn’t feel like I was talking to a saleswoman.
Kori has been in constant ... Read More DealerRater - Oct 30, 2018
I worked with Chad on leasing an F-Type and he was a tremendous help. Always friendly and honest. He did everything I could ask for in facilitating my choice of car. The whole team was helpful, not only to me but also towards each other. Their facility is very nice and it was one of the easiest and best experiences I've had with a car dealership.
We purchased the 2018 E-PACE from Ken Garff Jaguar, working with Kori Criddle, this past weekend. She was a consummate professional, very friendly, incredibly knowledgeable about the vehicle options, features, etc., and made the experience as easy as possible.
We were trading in another vehicle and were still “upside-down” but working with Kori and Carson in finance, we were able to make it work. They really worked with us and were pleasant and professional throughout the entire process.
Kori even called and emailed after our purchase to make sure we didn’t have any questions or issues. I’d definitely work ... Read More DealerRater - Oct 29, 2018
Lindsay (service manager) and Adam (shop foreman) and Zane (service advisor) are the best people to deal with...they provided great service and they explained every step of repair and service on my vehicle... I will buy another Jaguar or Land Rover at this dealership...
Jaguar Land Rover really brings the "WOW" factor to their dealership when it comes to friendly customer service. Everyone there is clearly cares about their customers and wants to help. 10/10
Jeremy Blundell was the salesperson for an almost new Santa Fe I purchased and I could not possibly have asked for better attention and service than I received from him and the Land Rover Jaguar dealership. As I seriously look back on it and think to myself, "What could they have done better for me?" I cannot come up with a single thing. I was so excited about my new vehicle I did not even think to look at the gas gauge until I got home and realized they had even lined me up with a full tank ... Read More DealerRater - Jan 19, 2018
Jenny is the definition of great customer service!! Makes sure you are totally pleased. Goes the extra mile for your satisfaction. Excellent experience! Thank you!
As much as I loved Land Rover of Centerville, this new dealership is much more conveniently located for me. The staff was helpful, and courteous. I had a coolant leak, and they were able to diagnose it in very short order. I did have to stop in a second time, as the leak seemed to persist, but they were able to fix the issue. They then did every test they could to ensure the leak was resolved. To top it off, they had a loaner readily available each time I stopped in. Car repairs always suck, but at least JLR ... Read More DealerRater - Feb 2, 2017
They have a "real" manager now . Ryan knows customer service and exhibits true compassion and listens . They had problems in the past but the Garff automotive group did the right thing putting Mr. Porter at the helm . I would recommend this dealer to family they truly care and listen . I saw some of the other reviews and I thinks it's unfair that some advisors names were listed in employees dealt with space and they received bad marks because of others mistakes / incompetence - Joey Malcolm